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SOP - High Priority Sites

  1. Login to WPUmbrella
  2. Login to the staging site admin of the site to be updated
  3. Update Software in the following order (if updates are available):
    • WordPress Theme
    • WordPress Plugins, in batches of 5 or by "related plugins"
    • WordPress Core
    • Update high-risk plugins alone if possible
  4. Clear the sites caches
  5. Review the homepage + 1 other page in an incognito browser to check for major layout issues or critical website errors. **Specific pages may be listed in the task
  6. If there are no issues:
    1. Proceed to update the live site - take a backup before doing updates on the live site
      • Repeat steps 2-6 for the live site
  7. If there are major issues while updating stagin:
    1. Notify team of update error
      • What error you noticed
      • What update type/plugin did you attempt before noticing the error
  8. If there are major issues on the live site:
    1. Restore the most recent backup available with the following considerations:
      • Some high-risk sites may note in the task that backups are not to be restored.
      • Local backups will restore faster. Check if these are as recent as Backblaze
    2. Notify team of update error
      • What error you noticed
      • What update type/plugin did you attempt before noticing the error
      • If you successfully restored a backup